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Privacy Policy

Privacy Policy - the basics 

Privacy Statement (short, website-ready)

Privacy Statement

Vault Studios respects your privacy. This Privacy Statement explains what information we collect, how we use it, and the choices you have.

Information we collect

We may collect information you provide directly, such as:

  • Name, email, phone number

  • Messages, inquiries, and project details you submit through forms, email, or scheduling tools

  • Billing or transaction details (processed through secure third-party payment providers)

We may also collect limited technical data automatically, such as:

  • Device and browser information

  • IP address (often used for security and analytics)

  • General usage data (pages visited, time on site), typically through analytics and cookies

How we use information

We use collected information to:

  • Respond to inquiries and provide services

  • Schedule sessions, deliver work, and communicate updates

  • Process payments and send invoices/receipts

  • Improve our website, content, and user experience

  • Maintain security, prevent spam/fraud, and comply with legal obligations

Cookies and analytics

Our website may use cookies and analytics tools to understand site performance and improve functionality. You can control cookies through your browser settings and, where available, any on-site cookie controls.

Sharing of information

We do not sell your personal information. We may share information only when necessary to run our business, such as with:

  • Service providers (website hosting, scheduling, email, payment processing, analytics)

  • Legal or safety needs (to comply with law, enforce policies, or protect rights and safety)

Your choices

You can request to:

  • Access, correct, or delete personal information you’ve shared with us (subject to legal or operational needs)

  • Opt out of marketing emails (using the unsubscribe link or contacting us directly)

Data security

We take reasonable steps to protect your information, but no system can guarantee absolute security. Please avoid sending sensitive personal information through website forms unless specifically requested for a secure process.

Third-party links and tools

Our site may link to or embed third-party platforms (e.g., video players, ticketing, social media). Their privacy practices are governed by their own policies.

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